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Understand Your Rights Before You Play

These terms set out how your nanijob account works, what we expect from you, and what you can expect from us. Access to our platform depends on local law and is available only where permitted in your region.

Account EligibilityWallet and Payment TermsData and Privacy RightsDispute ProcessPolicy Updates
nanijob Understand Your Rights Before You Play
ACCOUNT SECURITY AND DATA

How We Handle Your Data and Account

We collect only what we need to run your account and process payments. Your data is not sold and is not shared with third parties outside of what is required to process JazzCash, Easypaisa, or Raast transactions and comply with legal obligations in eligible regions.

Data Retention

We keep account and transaction records for as long as required by applicable law. You can request a summary of the data we hold by contacting support with your account ID.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We recommend you never share your OTP or PIN with anyone, including support staff.

Request a Change

To update personal details, request data deletion, or ask about data we hold, contact support via live chat or email. Identity verification is required before any account data is modified.

CONTACT AND DISPUTES

Reach Us on Legal or Account Matters

For questions about these terms, your account status, or a payment dispute, you can reach our support team through the channels below. Keep your account ID and the relevant transaction reference ready — it speeds things up.

Live Chat Open the chat widget inside your account dashboard. Our support team handles account and legal queries directly there, including payment verification questions.
Email Support Send detailed policy or dispute queries to our support email. Attach your account ID and any transaction screenshots for faster resolution.
Help Centre The Help Centre covers common account, wallet, and eligibility questions. Check there first for answers on JazzCash, Easypaisa, and Raast transaction terms.

Common Questions About Our Terms

Here are the questions we hear most often about account rules, data rights, and payment policies. If your question is not covered here, reach us through live chat.

Account eligibility depends on your local law and region. We only allow access where online platforms of this type are permitted. You must meet the age requirement in your jurisdiction to register.

If your account is closed and a balance remains, we will process a return to your verified payment method — JazzCash, Easypaisa, or Raast — subject to identity verification and any outstanding review requirements.

Yes. Contact our support team via live chat or email with your account ID and a data access request. We will respond within the timeframe required by applicable law in your region.

Raise disputes through live chat or support email within 30 days of the transaction date. Include your account ID, the transaction reference, and the payment method used — JazzCash, Easypaisa, or Raast.

Yes. We notify you via your registered contact details whenever these terms are updated and post the new version on this page. Continuing to use your account after the update means you accept the revised terms.

Payment flows through JazzCash, Easypaisa, and Raast use their own secure verification steps. We do not store your wallet credentials — only the verified account reference needed to process withdrawals.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.